Making a phone call in a foreign language can be very stressful and upsetting when you can’t communicate well with the other person. In fact, this is one of the most difficult interactions in another language and can be very frustrating.
First you have to keep in mind the person you are calling, because the level of formality is important. Then you need to think about the purpose of your call; calling to complain about poor professional service is not the same as calling to get an appointment with your doctor, dentist, etc. And calling a friend is more informal still.
Below we give you some examples to help you in different situations.
If you are making a call in Spain you don’t need to introduce yourself right away. You start by asking for the person you want to speak to.